Connections video: How to use empathy without losing your edge
The word “empathy” conjures up some uncomfortable feelings for us leaders sometimes.
It makes sense in the context of our home life, but bringing that into the workplace can feel … weak. We’re leaders — we lead with confidence and focus.
Yet empathy does have its place in the emotional intelligence required for our leadership roles.
In today’s video, I’m talking about energizing and engaging employees through empathy — without losing your edge.
Watch this 5-minute video to learn why empathy is important, the “sweet spot” you should strive for, and how to wield empathy as the powerful tool it is for innovation, creativity and productivity.
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